We will always contact you to confirm these additional fees before we accept and process your order. Due to the complexities of shipping to international destinations we may have to charge additional fees where the delivery region or size/weight of the order necessitates it. All deliveries are geotagged and photographed which usually helps us locate your parcel. Please contact us if your order has not arrived after three days. Delivery to Highlands and Islands, Northern Ireland, Isle of Man, Channel Islands and other non-mainland destinations is £9.95 for all customers.Īll orders are sent using tracked courier services and should arrive next day in most cases (two days for Highlands & Islands etc).ĭelivery notifications and tracking information will normally be sent to the email address used to placed the order.
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In practice we are finding lead times for European imports can vary considerably at the moment, and it's always best to give us a ring to discuss. 2-3 weeks for non-stocked 100% Chef products. Some products not currently in stock may state a standard lead time, e.g. Please contact us for information on lead times. Items marked Special Order are either out of stock or not routinely held in stock in our UK warehouse and will need to be ordered in. Orders received after 4pm will normally be processed on the next working day.Īll In Stock items are available for immediate dispatch (although quantities may be limited - please give us a ring if you're planning to order in volume).
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